Customer Care Advisor w/ Native Level of Danish Sant Cugat del Vallés (Barcelona)

Customer Care Advisor w/ Native Level of Danish Sant Cugat del Vallés (Barcelona)


  • Sant Cugat del Vallés (Barcelona)
  • Hace 13 días (Actualizada)
  • 1 inscritos
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Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - Al menos 1 año de experiencia

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Are you interested in the pharmaceutical industry? Do you want to work for a company that places research and innovation at the core to solve issues in today's world? Do you love helping others? If yes, and you speak Danish at a Native Level, then this is a great professional opportunity for you!
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/05/2021

Funciones

- Supporting customers and partners with their technical and marketing-oriented requests via phone and email
- Take care of complaints considering internal procedures
- Keep customer information up to date for marketing purposes (e.g. address, phone number, e-mail address, etc). 
- Keep the internal CRM system up to date with all necessary information on customer interactions
- Supporting new colleagues
- Staying up to date with internal processes and news
- Bring your ideas of how to optimize the business

Requisitos

- Native level of Danish, Full professional level of English
- Any additional language is a plus
- Strong IT skills
- Customer service orientation
- High level of empathy
- Teamwork attitude
- Ability to multitask and be flexible to changes 
- Drive for top performance with respect to quality
- Eagerness to grow and develop
- Engagement with the client's values and mission

Se ofrece

- Permanent contract and competitive salary
- Health Insurance
- Pension Plan (after 1 year)
- Life, accident and travel insurance (after 3 months)
- Cantine (after 3 months)
- Working from home
- Training and development
- Career opportunities
- Schedule: Monday to Friday - 9 am to 6 pm
- Every 4/5 weeks you will have a special week where you will work 7 days. You will be remunerated with 200 euros on top of your salary that month.

Etiquetas

  • call center
  • danish
  • technical support
  • customer support
  • customer care
  • pharmaceutical industry
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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