Customer Care Advisor W/ Native Level Of Dutch Barcelona
- Barcelona
- Inscripción cerrada
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No se requiere experiencia
Retribución sin especificar
Atención al cliente
Técnico
1
2
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 03/02/2021.
Are you interested in the pharmaceutical industry? Do you want to work for a company that places research and innovation at the core to solve issues in today's world? Do you love helping others? If yes, and you speak Dutch at a Native Level, then this is a great professional opportunity for you! Get ready to impact the lives of patients worldwide! We are looking for motivated, dynamic and customer-focused individuals to join one of our clients in the pharmaceutical industry! As a Customer Care Advisor, you would be delivering high-quality services to our clients' customers in your Native Language, resolving various questions and issues while communicating our clients' values. Main Responsibilities - Supporting customers and partners with their technical and marketing oriented requests via phone and email; - Take care of complaints considering internal procedures; - Keep customer information up to date for marketing purposes (e.g. address, phone number, e-mail address, etc). - Keep the internal CRM system up to date with all necessary information on customer interactions; - Supporting new colleagues; - Staying up to date with internal processes and news; - Bring your ideas of how to optimize the business.
- Native level of Dutch, Full professional level of English; - Any additional language is a plus; - Strong IT skills; - Customer service orientation; - High level of empathy; - Team work attitude; - Ability to multitask and be flexible to changes; - Drive for top performance with respect to quality; - Eagerness to grow and develop; - Engagement with the client's values and mission.
- Competitive Salary; - Health Insurance; - Pension Plan (after 1 year); - Life, accident and travel insurance (after 3 months); - Cantine (after 3 months); - Working from home; - Training and development; - Career opportunities.
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