Customer Care Advisor w/ Native level of German Barcelona

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Customer Care Advisor w/ Native level of German Barcelona


  • Barcelona
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  • 6 inscritos
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Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - No se requiere experiencia

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Descripción de la oferta

Descripción de la oferta

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Funciones

Looking for a new career experience in one of the most vibrant and technological cities in Europe? If you are a German-speaker and consider yourself a good communicator and problem-solver, keep on reading to find out more about this position!
	
Our client is one of the markets e-commerce leaders in selling and stocking motorcycle spare parts while giving a fast and reliable service. The company was created in 2009 and has a local presence in 17 countries. Their mission is to help petrolheads around the world improve their rides, challenge their friends and pursue their real passion.
 
Main responsibilities:	
- Support German customers over phone and email with all forms of inquiries 
- Handle return cases with efficiently
- Be responsible for managing feedback in order to improve services

Requisitos

- Excellent oral and written communication skills
- High level of computer literacy
- Analytical problem solver with a can-do attitude
- Patient and empathetic with the ability to adapt to each customer
- Customer service experience in an office environment is a plus
- Passion for the sector is considered beneficial

Se ofrece

- Competitive fixed salary + bonus structure
- 6 months temporary contract followed by a permanent contract 
- Centrally located and new offices
- A positive working environment with a strong team spirit
- Young, vibrant team of motivated motorcycle experts
- Free Spanish classes
  • Área

    Atención al cliente

  • Categoría o nivel

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  • Nº Vacantes

    1

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