Customer Care Advisor with German Sant Cugat del Vallés (Barcelona)


  • Sant Cugat del Vallés (Barcelona)
  • Hace 6 días
  • 1 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Al menos 1 año de experiencia

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The success of the company is built on innovation, curiosity and diversity - multiplied by 80,000 professionals in 150 countries. As one of the world's leading research focused healthcare groups, we're constantly learning and growing - and seeking people who have those same goals for themselves.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 14/06/2019

Funciones

The Call Center, located in Sant Cugat del Vallés, Barcelona, will be a group of professionals for our clients in Spain, Portugal, Italy and France which includes individuals with chronic diseases, health care professionals and pharmacies.

As a Member of the Multilingual Customer Call Centre your main tasks will be:
-Providing qualified product support in the field of Diabetes Care
-Providing instructions for the diverse products handling 
-Promoting company products and innovations both via telephone and written correspondence.

Requisitos

For the position Customer Care Advisor you bring along the following skills:

-You speak and write fluently in German
-You are Customer oriented and have experience in handling customer requests – especially critical conversations
-Ideally you have experience working in a Customer Service Center or within Health Care 
-Knowledge of Diabetes, both personally or professionally, would be a plus
-Ideally you have experience in solving IT questions
-You are able to read technical information (in English) and provide technical support to customers
-Ability to work in a team and under pressure, self-dependence and flexibility are qualities that characterize you
-Have completed vocational training and/ or college
-A fluent command of one of the following languages would be a plus:  Spanish or Portuguese

Se ofrece

-Competitive salary and attractive package of fringe benefits (Private Insurance, lunch tickets, Flexible Compensation Plan and more)
-Possibility of working from home

Etiquetas

  • call center
  • customer service
  • pharmaceutical
  • diabetes
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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