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Customer Care Agent w/ Native level of French Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 6 inscritos

Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - No se requiere experiencia

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Empresa

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 03/04/2020

Funciones

Are you the French candidate that wants to discover new directions? Do you want to work with the latest technology and the Internet of Things? And are you open to offering the best possible service? Do not hesitate, and have a quick look at the details!

Through years of experience, our client has been able to develop itself into a leader in the automotive sector. They offer various services to customers and they develop and improve vehicles and mobility services, which makes mobility safer, more efficient and more convenient.
 
Main responsibilities
	
Develop and maintain excellent customer relationships.
Handle various forms of customer contacts via phone and email, and accurately process customer queries.
Routinely communicate accurate information, and promptly update customers when changes occur.
Respond to customer inquiries in a timely manner through the most appropriate means of communication.

Requisitos

Experience in customer care or helpdesk 
Can deal with stressful situations
Works in an organized way and has an eye for detail
Proactive
Problem-solving thinking
Team player

Se ofrece

Training and internal growth opportunities.
A full-time job and long-term contract directly with the hiring company.
Fun working environment, with rewards and room for creativity.
Working hours are from 9 AM to 6 PM. Shifts are fixed, no rotations (39 hours/week)
32 days of holiday

Etiquetas

  • helpdesk
  • customer service
  • customer
  • customer care
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    2

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