Customer Care & Sales Specialist w/ Native level of Dutch Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 17/03/2019.

Funciones

Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a fluent level of Dutch and English, then keep on reading - we have a great job opportunity for you! 

Our client is a leading provider of flexible workspace solutions and provides work-space for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best work-space accommodation suited to their needs.

Requisitos

Main Responsibilities

- Educate new prospects and inform clients about the products to help them select the most appropriate one
- Contributing to team efforts with all other functions in order to meet objectives
- Accurately record notes clearly in all relevant systems.
- Recommend improvements that will positively impact sales and efficiency

Core Skills/experience

- Experience in Customer Service roles, preferably by phone and business-to-business
- Excellent oral and written communication skills
- Capacity to listen actively in order to identify prioritized customer needs
- Team worker with a positive attitude that is willing to help wherever needed
- Knowledge in CRM systems is a plus

Se ofrece

What’s on offer

- Permanent contract
- Competitive salary 
- Restaurant tickets/lunch vouchers
- A complete and thorough training program
- Extra holiday on Birthday

What will you learn?

- Communicate effectively with clients
- Accurately evaluate customers' needs
- Sell and negotiate services and products
- Work within an international team

Our recruitment process

Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
Step 2: Video interview with our Clients Global Recruitment Team
Step 3: Face-to-face or phone Interview with the Hiring Manager
Step 4: Phone Interview with the Country Manager(s)

Etiquetas

• customer service
• support
• sales
• customer
• service
• dutch
• customer care
• nederlands
• specialist
• care
• klantenservice
• sales specialist
• verkoopspecialist