Customer Care Specialist - Trilingual Barcelona

Funciones

* Customer Care Specialist - Trilingual 
 * B2C


Descripción de la oferta

Main tasks for the Customer Care Specialist - Trilingual will be:

 * Customer care and management (B2C)
 * Entering student information onto booking system
 * Confirm bookings within our 24 working hours max policy, creating invoices, booking confirmation and visa letter when necessary 
 * Obtaining all necessary student pre-arrival information such as parental consent forms, travel details, copy of insurance etc.
 * Send invoices and follow up on payments
 * Manage complaints
 * Check availability for summer camps and adult schools if necessary


Perfil del candidato

Skills, Experience & Requirements for the Customer Care Specialist - Trilingual:

 * Experience in Customer Service and/or Admissions in travel & tourism or language education industry 
 * Professional knowledge of Microsoft Office
 * Trilingual with French, Italian and English
 * Outstanding organisational skills
 * Ability to prioritize effectively and to work to tight deadlines
 * Excellent written & verbal communication
 * Sales & Service oriented


Oferta de empleo

* Stable project

Requisitos

Customer Care Specialist - Trilingual
Do you speak English, French and Italian? Do you have experience in B2C service? So this stable project is for you. 

• Área

  Atención al cliente

• Categoría o nivel

  Empleados

• Nº Vacantes

  1