Customer Operations Specialist W/ Native Level Of Dutch Sant Cugat del Vallés (Barcelona)

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Customer Operations Specialist W/ Native Level Of Dutch Sant Cugat del Vallés (Barcelona)


  • Sant Cugat del Vallés (Barcelona)
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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 16/10/2021

Funciones

Are you interested in new technologies? Do you believe that technology can make a big difference in business and society and would you like to help to make an impact while working in Barcelona? If so, keep reading!

We are looking for a talented individual to help our client solve several business operational issues. If you are an analytical person, organized, and a strong team player, then this is your opportunity. 

Responsibilities:
- Answer customers' operational issues (e.g. deliveries, returns, order status, etc.).
- Be the first point of contact for customer accounts, as well as for a specialized topic 
- Interact with other departments to resolve operational matters based on customer support (e.g. supply chain, sales, etc.).
- Train other team members when needed 
- Contributes to optimize current processes in order to improve daily activities

Requisitos

Core Skills/Experience:
- Native level of Dutch AND fluent English
- Bachelor's degree
- From 1 to 3 years of related working experience (e.g. supply chain, customer service, etc.).
- Excellent communication skills 
- Knowledge of end-to-end process of sales operations
- Some knowledge of Supply chain will be a plus
- An excellent team player able to collaborate with others
- Able to remain calm under pressure
- Knowledge of solving complex internal operational issues
- Solution-oriented person, analytical and organized

Se ofrece

What's on offer:
Competitive Salary
Private Medical Insurance
Growth opportunities
Discounts on company's products
Social benefits

Etiquetas

  • english
  • customer service
  • operations
  • finnish
  • supply chain
  • customer oriented
  • problem solver
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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