Customer Operations Specialist W/ Native Level Of Finnish Sant Cugat del Vallés (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 12/05/2021.

Funciones

Are you interested in new technologies? Do you believe that technology can make a big difference in business and society and would you like to help to make an impact while working in Barcelona? If so, keep reading!

We are looking for a talented individual to help our client solve several business operational issues. If you are an analytical person, organized, and a strong team player, then this is your opportunity. 

Responsibilities:
- Answer customers' operational issues (e.g. deliveries, returns, order status, etc.).
- Be the first point of contact for customer accounts, as well as for a specialized topic 
- Interact with other departments to resolve operational matters based on customer support (e.g. supply chain, sales, etc.).
- Train other team members when needed 
- Contributes to optimize current processes in order to improve daily activities

Requisitos

Core Skills/Experience:
- Native level of Finnish AND fluent English
- Bachelor's degree
- From 2 to 4 years of related working experience (e.g. supply chain, customer service, etc.).
- Excellent communication skills 
- Knowledge of end-to-end process of sales operations
- Some knowledge of Supply chain will be a plus
- An excellent team player able to collaborate with others
- Able to remain calm under pressure
- Knowledge of solving complex internal operational issues
- Solution-oriented person, analytical and organized

Se ofrece

What's on offer:
Competitive Salary
Private Medical Insurance
Growth opportunities
Discounts on company's products
Social benefits

Etiquetas

• english
• customer service
• operations
• finnish
• supply chain
• customer oriented
• problem solver