Customer Service Agent (Flemish Speakers) Madrid


  • Madrid
  • Hace 12 horas
  • 0 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

Page Personnel

Multinational company leader in global outsourcing services provider of customer experience management with 150 offices across 25 countries and more than 75.000 associates speaking 48 languages.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/07/2018

Funciones

If you are native Flemish, have a high English Level, and like being in contact with clients, this is your job!


Descripción de la oferta

* Ensure the delivery of a quality customer experience on each and every transaction

 

 * Obtains client information by answering telephone calls and emails

 

 * Ensure that all customer contacts are handled in an efficient, effective and customer-centric way

 

 * Ensure that all complaints are recognized, recorded, confirmed and solved effectively

 

 * Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

 

 * Ensure that adherence to required shift schedules is observed at all times


Perfil del candidato

* Native level Flemish and advance level English

 * Elemental Education

 

 * Previous experience of financial services

 

 * Previous experience of customer support agent

 

 * A motivated and enthusiastic personality

 

 * Good telephone, keyboard, verbal and written communication skills

 

 * Very good customer service skills

 

 * Competence in MS Office


Oferta de empleo

* 

Competitive salary: 21.000 €

 * Type of contract for an specific service
 * Training with contract
 * Good work environment in a multicultural team

Requisitos

*Full time position 39 h per week

*Competitive salary: 21.000 €

*Type of contract for an specific service

*Training with contract

*Good work environment in a multicultural team
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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