Customer Service Agent w/ Native Level Of Spanish Barcelona (Barcelona)

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Customer Service Agent w/ Native Level Of Spanish Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 38 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 27/09/2021

Funciones

- Receive and handle customer requests by email, chat, and phone
- Solve customer inquiries with regards to orders, service, and delivery
- Give support to the clients in their purchase process and give recommendations so that they find the best offers on the website, and find the product they are looking for among our 150,000 references.
- Manage shipping incidents and solve the case until the end.
- Collect and maintain customer data

Requisitos

- Motivated and enthusiastic to work for a fast-growing company 
- Any experience with customer service-related positions 
- Good communication skills 
- Interest in working with products of the pharmaceutical industry
- Excellent organizational capacity, planning, and execution  
ability to collaborate with other departments, be able to share achievements, mistakes and solve problems together

Starting date: ASAP

Se ofrece

- Competitive salary + Restaurant tickets 
- Initial temporary contract with a view to renewal to be defined. 
- Flexible compensation package: medical insurance, daycare ticket, and transportation.
- Hours from Monday to Friday from 9am to 6pm (1 hour break). 
- Excellent work environment, you will be part of a highly motivated and professional team.
- Growth possibilities and career plan with internal and external training. 
- Located in the heart of Barcelona in an open space office, with fruit, coffee, tea and much more. 
- At the moment remote work is flexible combined with presence in the office.
- A dynamic, strongly expanding international enterprise with a high-quality service portfolio
- A positive working environment with a strong team spirit

Etiquetas

  • ingles
  • barcelona
  • english
  • customer service
  • español
  • customer support
  • spanish
  • international environment
  • customer relationship
  • customer inquiries
  • relacion con el cliente
  • consultas de los clientes
  • maintain customer data
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    6

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