Customer Service Agent with a Native Level of French Barcelona


  • Barcelona
  • Hace 16 horas
  • 3 inscritos

Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - No se requiere experiencia

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Talent Search People

Our client operates a call centre and provides customer service and telemarketing solutions to multinational companies. The company offers an international environment with possibilities of growth.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 03/09/2017

Funciones

The successful candidates would have a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment.

Your role:
- Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations.
- Identify and troubleshoot the issues accordingly using available resources.
- Logging and follow up of Customer Information.
- Responding to enquiries and handling client escalations by telephone and email.
- Having a full understanding of company processes and maintaining contractual obligations.

Requisitos

Are you the one we are looking for? Well, if you can tick most of the boxes below, let's talk.
- You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
- Able to speak, read and write to mother tongue or equivalent level in French.
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers.
- You should be reasonably comfortable in English.
- Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly. Even if your skills are a bit rusty, come and talk to us. We are a team that embraces diversity and innovation and people who want to try something new. In return we will give you all the training you will need.

Se ofrece

We offer:
- Full-time contract (39 hours/week)/ stable position
- Extensive Training and languages lessons (Spanish and English)
- Excellent and multilingual work environment
- Good prospects career
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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