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Customer Service Agent with German Barcelona

  • Ref: 2158796
  • International Customer Service Provider

  • Barcelona
  • Hace 18 días
  • 4 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Cerrada Inscripción

Comparte:


Our client operates a call centre and provides customer service and telemarketing solutions to multinational companies. The company offers an international environment with possibilities of growth. They are hiring customer service agents to work in the household electrical appliance industry.
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

We are looking for German speakers to join our client's vibrant and diverse team that provides excellent customer service to owners of some of the most innovative and stylish products in the world. You would be working in a project for a company that is a world leader in design and engineering who transform every category they enter with radical and iconic reinventions that work, perform and look very different. It's a great account to work on. 

What you will do each day:
- Using leading edge diagnostic tools you will help guide our owners in solving problems with their machines.
- Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs.
- You´ll be on the lookout for opportunities to trade owners up to new and exciting products that are regularly launched into the market. And we will pay you commission on those sales so long as you meet reasonable targets.

Requisitos

Are you the one we are looking for? Well, if you can tick most of the boxes below, let's talk.
- You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
- Able to speak, read and write to mother tongue or equivalent level in German.
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers.
- You should be reasonably comfortable in English.
- Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly. Even if your skills are a bit rusty, come and talk to us. We are a team that embraces diversity and innovation and people who want to try something new. In return we will give you all the training you will need.

Se ofrece

If you meet most of the above criteria, get in touch and let's see if our team is the right place for your next move. 
We offer:
- Full time and part time hours to suit our work demands and your life style. We try to accommodate varied working patterns.
- Fantastic training and on the job support. We want you to deliver fantastic customer service so we will invest in helping you to develop the skills needed to do that.
- One of the best working environments in the city - we want you to feel part of our family and even when people leave us for a short time, many of them come back because this is a great place to work.
- Spanish and English lessons
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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