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Customer Service Agent with German Barcelona


  • Barcelona
  • Hace más de 100 días
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 1 año de experiencia

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Empresa

Page Personnel

Multinational company from US who provides training solutions that help a wide range of government and commercial customers build and maintain a world-class workforce.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 17/11/2017

Funciones

Great opportunity for German speakers who want to be part of international environment, great place to work in 22@ area and have a chance to learn and grow.


Description

* Elaboration and review of compulsory online and face-to-face learning courses for international client, focus on German market.
 * Provide customer service by managing all training inquiries received via telephone and email communications.
 * Manage new inscriptions for employee's training to the platform system's company.
 * Provide a Level 1 technical support on our web-based Learning Management System (LMS) both internal and external users.
 * Conduct outbound sporadic campaign activities to meet our sales targets training of our business.
 * Meet the criteria of internal and external information, carrying out the instructions given by their superiors and showing flexibility regarding the use of language and telesales skills in order to support other colleagues and teams.
 * Report performance results and problems to his superiors in an accurate, concise, timely and focused on solutions.


Profile

* Bilingual German and fluent English.
 * Customer Service background or related to Technical Support advisory.
 * Excel experience/knowledge.


Job Offer

* International environment.
 * High possibilities for permanent contract and stability.
 * Schedule: Monday-Friday 8-5pm.

Requisitos

Bilingual German and fluent English.
Customer Service background or related to Technical Support advisory.
Excel experience/knowledge. 

Se ofrece

bonus
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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