Customer Service Agent with Native Level of German Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

As a customer service agent you will be carrying out the following tasks:

• Receive inbound calls from new and existing customers
• Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide an excellent customer service experience to customers through different methods of communication in order to optimise customer satisfaction, engagement and increase sales

Requisitos

We are looking for a candidate with the following attributes;

• Native Level of German and Fluent level of English
• Data accuracy
• Exceptional communication skills
• Microsoft office proficiency
• Confident and enthusiastic.
• The ability to work well as part of a team as well as independently
• Well organised, reliable and thorough

Se ofrece

We offer:

• Part-time or full-time position, morning or afternoon shifts.
• Opportunity for fast career progression
• Engage in an excellent work environment and team building activities.
• Dynamic and international environment
• Contract of 3 months + 3 months + Long term
• Competitive Salary