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Customer Service Agent Madrid (Madrid)
- Ref: 2069089
- Madrid (Madrid)
- Hace 23 horas
Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Experiencia de 1 año
ORGANIZATION: StubHub (an eBay company NASDAQ: EBAY) At StubHub, our mission is simple: provide fans a safe, convenient place to get tickets to the games, concerts, and theater shows they want to see, and an easy way to sell their tickets when they can't go. StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA. StubHub’s core values are: • We are passionate – we are fans and we act like fans. • We strive to be great, not just better than our competitors. • We are honest and work to inspire trust. • We innovate to continuously improve the fan experience. • We believe in and support free and open markets.
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We are looking for a person with the following qualifications, experience and skills: Qualifications - Native level of Indonesian and English -Good knowledge of how to handle Internet based applications Experience -A minimum of 6 months of Customer Service experience -Typically has a good amount of experience in Back office and Administrative environments Skills - You have good communication skills, are customer oriented and service minded. - Highly organized and able to manage multiple tasks simultaneously and flexible. - Detail oriented and works with a high degree of accuracy
As a Customer Service Specialist you will be responsible for high level of service to our clients in Indonesia Your main responsibilities: -Answering to general Customer inquiries via chat or email -Monitor order progress -Ensure that customer promise times are met according to the company standards
Temporary contract Timetable: Monday to Friday (From 6:30 to 14:30) Possibility of developing a professional career within an international company present in more than 30 countries.
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