Customer Service Agents ( Belgium Speaker ) Madrid


  • Madrid
  • Hace 21 horas
  • 0 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

Page Personnel

Importante empresa sector servicios selecciona un perfil con Flamenco y nivel alto de Inglés para un Dpto. de Customer Service
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 09/07/2018

Funciones

 * Ensure the delivery of a quality customer experience on each and every transaction
 * Obtains client information by answering telephone calls and emails
 * Ensure that all customer contacts are handled in an efficient, effective and customer-centric way
 * Ensure that all complaints are recognized, recorded, confirmed and solved effectively
 * Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
 * Ensure that adherence to required shift schedules is observed at all times

Requisitos

 * Elemental Education
 * Previous experience of financial services
 * Previous experience of customer support agent
 * A motivated and enthusiastic personality
 * Good telephone, keyboard, verbal and written communication skills
 * Very good customer service skills
 * Competence in MS Office
 * Languages: Native level Flemish and advance level English

Se ofrece

* Full time position 39 h per week
 * Competitive salary: 21.000 €
 * Type of contract for an specific service
 * Training with contract
 * Good work environment in a multicultural team
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    2

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