Customer Service Arabic + English Madrid (Madrid)


  • Madrid (Madrid)
  • Hace 3 horas (Actualizada)
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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International aviation company is looking for Customer Service Specialist Arabic + English speaker.

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/11/2019

Funciones

 * Provide timely and effective customer solutions in accordance with Service Level Agreements and Standard Operating Procedures;
 * Provide customer assistance through multiple channels (phone, web, email) to stakeholders within the European region and be part of a customer centric dedicated team;
 * Provide BSPlink/CASSlink help-desk functions; 
 * Handle day to day multi-functional operational support; 
 * Be part of a customer centric dedicated team; 
 * Provide the necessary high level of quality and support to business partners involved in the day to day operations and distribution services in Europe, Americas, Africa and Middle East;
 * Proactively communicate with customers; 
 * Assist in maintaining up-to-date internal databases.
 * Management (CRM) tool - SalesForce;

Requisitos

 * 1-3 years of professional experience in a business support function, preferably in a multicultural/commercial environment; experience within the air transport or travel industry would be an advantage;
 * Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
 * Excellent communication skills in English, Portuguese, French or Arabic.

Se ofrece

*Salary. 29250 €
*Contract. Until June 2020
*Schedule. From 11 to 20.
*Place. Madrid.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    4

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