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Customer Service Asics w/ Native level of German Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Babel Profiles

Babel Profiles is a Recruitment Agency based in the city centre of Barcelona. We find multilingual professionals for national and international companies in Barcelona.
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you!

ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world. 

Main Responsibilities:

Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
Managing cases and E-commerce questions using the software tools provided
Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)

What will you learn?

Provide the best consumer experience through different channels
Work in an international and fast-paced environment
Learn about the sports retail industry

Our recruitment process:

Step 1: Interview with our Recruiter to get to know you better
Step 2: Group Interview with role plays and written assignments
Step 3: Psychometric assessment and face-to-face Interview with the Manager

Requisitos

Key Languages:

Native level of German
Full Professional Level of English

Core Skills/experience:

Enjoy taking care of and helping people
Knowledge of Social Networks would be highly valued
Team player who is also able to work independently
Attentive, empathetic, flexible and proactive
Good communication skills
Passionate about sports
Eager to learn

Se ofrece

What’s on offer?

Permanent contract 
Employee discount on ASICS products
Private health insurance
Tickets restaurant
Pension plan (starting from the 2nd year)
Free gym at the office + laundry services
Modern working environment
Joining an international company that is a premium True Sports Performance brand

Etiquetas

  • orientacion al cliente
  • ventas
  • customer service
  • deporte
  • sales
  • customer
  • fashion
  • calls
  • sport
  • dynamic
  • asics
  • emails
  • sportswear
  • german speaker
  • german market
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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