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Customer service Chinese + English speaker Madrid (Madrid)


  • Madrid (Madrid)
  • Inscripción cerrada
  • 3 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Page Personnel

Internet company.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 21/10/2019

Funciones

Important company is looking for Chinese + English speakers in Madrid.

 * Administration process.
 * Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 * Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * Take full responsibility for the premium/eligibility administration
 * Handle eligibility requests from Customer Services
 * Keep records and filing up to date.
 * Manage all communications (letter, fax, e-mail) to clients and insurers.
 * Assist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses, statistics,...).

Requisitos

 * Chinese speaker.
 * English speaker.
 * Experience in customer service.

Se ofrece

*Salary. 15.250 - 16.000 €
*Schedule. Wednesday to Sunday from 9:00 to 18:00 h.
*Contract. temporary + incorporation.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    2

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