Customer Service - Dutch & English Speaker Barcelona


  • Barcelona
  •  Hace 22 horas (Actualizada)
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  • Experiencia

    No se requiere experiencia

  • Salario

    Entre 22.000 y 24.000€ Brutos/anuales

  • Área - Puesto

    Atención al cliente

    • Técnico de Atención al Cliente
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    11

  • Contrato

    Contrato De duración determinada

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 01/08/2024.

Funciones

Serve as the first point of contact for Dutch-speaking guests, over the phone, addressing inquiries, requests, and concerns promptly and professionally.
Provide accurate information about park attractions, events, and amenities to enhance guests' experiences and maximize their enjoyment.
Assist guests with ticket purchases, reservations, and itinerary planning, ensuring seamless transactions and efficient service delivery.
Handle guest feedback and complaints with empathy and diplomacy, striving to resolve issues to the satisfaction of all parties involved.
Maintain a welcoming and organized work environment, including the cleanliness and tidiness of the plateau.
Stay updated on park policies, procedures, and safety regulations to ensure compliance and promote a safe and enjoyable experience for all guests.

Requisitos

Fluency in Dutch and English, with excellent verbal and written communication skills in both languages.
Previous experience in customer service, hospitality, or a related field preferred.
Strong interpersonal skills and a positive attitude, with a genuine passion for delivering exceptional guest experiences.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Flexibility to work shifts, including weekends, evenings, and holidays, as needed.
Familiarity with computer systems and software applications for data entry, ticketing, and reservation management.
Knowledge of the local area and tourist attractions is a plus

Se ofrece

Salary: of 22k gross/year.
Bonus: of 2K gross/year.
From Monday to Sunday from 9am to 9pm in 2 shifts. Two free weekends a month.
Permanent contract of 39hs a week.
Starting date: August 19, 2024

Page Personnel

International Outsourcing Company Customer Service - Dutch & English Speaker

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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