La oferta ya no está activa. Echa un vistazo a estas ofertas similares:

Customer Support. German or Dutch

Page Personnel

Madrid España

Hace 35 horas

Inscríbete
Customer Service Arabic + English

Page Personnel

Madrid España

Hace 35 horas

Inscríbete
Customer Service (Dutch Speaker)

Page Personnel

Madrid España

Hace 35 horas

Inscríbete
Customer Service. English Native Speaker

Page Personnel

Madrid España

Hace 11 horas

Inscríbete
Customer Service (Dutch/ Belgium Speaker)

Page Personnel

Madrid España

Hace 11 horas

Inscríbete
Customer service Chinese + English speaker

Page Personnel

Madrid España

Hace 35 horas

Inscríbete
Customer Service (Dutch Speaker) Sport Sector

Page Personnel

Madrid España

Hace 35 horas

Inscríbete
Customer Service. Italian and English Speaker

Page Personnel

Pozuelo de Alarcón - Madrid España

Hace 35 horas

Inscríbete
Customer service and sales. Native Dutch or Belgium

Page Personnel

Madrid España

Hace 11 horas

Inscríbete

Customer service Dutch, German or Arabic+ English speaker Madrid


  • Madrid
  • Inscripción cerrada
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Inscripción Cerrada

Comparte:

Empresa

Page Personnel

Global healthcare company.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 22/05/2019

Funciones

Global healthcare company is looking for a customer service Dutch, German or Arabic+ English.


Descripción de la oferta

Administration process

 * Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;
 * implementing solutions; escalating unresolved problems.
 * Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * Take full responsibility for the premium/eligibility administration
 * Handle eligibility requests from Customer Services
 * Keep records and filing up to date.
 * Implement contracts in case of new clients
 * Manage your work, taking into account the applicable procedures and agreements
 * Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
 * Commit yourself to high-quality administration and fast transactions

Communication process

 * Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
 * Respond to questions in a qualitative way.
 * Manage all communications (letter, fax, e-mail) to clients and insurers.
 * Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...

Relations to other positions

 * Assist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses, statistics,...).
 * Provideallnecessaryinformationtotheinvolvedparties: clients, insurers, theVanbredaInternationalCustomer
 * Services, Finance and Accounting, Marketing and Communication.
 * Contribute to maintaining a co-operative and friendly working environment.
 * Inform the Operations Manager on problems and inefficiencies.


Perfil del candidato

* Dutch, German or Arabic+ English.
 * Microsoft Office knowledge.
 * Experience in back office responsabilities.


Oferta de empleo

*Schedule. 8 to 15:45 h from Monday to Friday.
*Salary. 16000 €.
*Contract. Permanent.
*Place. Pozuelo de Alarcón.

Requisitos

*Schedule. 8 to 15:45 h from Monday to Friday.
*Salary. 16000 €.
*Contract. Permanent.
*Place. Pozuelo de Alarcón.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    4

Inscripción Cerrada


Inscribirme en esta oferta
Inscripción Cerrada

Para crear una alerta debes iniciar sesión o regístrate