Customer Service. Dutch or German + English Speaker Pozuelo de Alarcón (Madrid)

Funciones

 * Works on sensitive/escalated cases as required. 
 * Follows established departmental policies and procedures to process & triage GOPs. 
 * Telephone Customer Service.
 * Steers member to alternative providers.
 * Liaises and ensures efficient coordinatio with the medical/case management teams.
 * Works independently and effectively communicate to internal and external customers by telephone and email.
 * Maintains accurate workflow and process documents.

Requisitos

Bilingual Dutch + high English
OR
Bilingual German + high English
AND
Customer Service and Call Center Experience.

Se ofrece

- Schedule: Different schedules.
- Perm Contract, indefinido.
- Salary: The salary depens on the language and the schedule, from €16.000 to 18.000 per anum + 7% commission + medical insurance + bus
- Localication: Pozuelo de Alarcón.

• Área

  Atención al cliente

• Categoría o nivel

  Técnicos

• Nº Vacantes

  5