Customer Service - English (Native) Barcelona

  • Barcelona
  • Hace 15 horas
  • 7 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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One of the largest booking / e-commerce platform in Europe.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 08/09/2017


We are looking for someone who can help us delight and support our customers and give them the best treat. If you are passionate about well-being, health and beauty, and get a kick out of making people happy, then this role could be perfect for you.

Descripción de la oferta

* Answering inbound calls and making outbound calls from both venues and customers.
 * Handling inbound complaints and writing and responding to customers via email.
 * Calling or emailing partners to confirm bookings.
 * Move partners over to confirming their own bookings using our software.
 * Delivering a fast, efficient response to customers via email, online chat and telephone.
 * Providing help and support to customer queries and processing bookings.

Perfil del candidato

* Native English.
 * Provide experience in the customer care and management expertise to own software and Microsoft Office.
 * Used to work under pressure, with peak workloads and multitasking.
 * Solving ability, communication skills, organisation and attention to detail, customer empathy and assertiveness.

Oferta de empleo

Full-time position.

Salary package: 18.000 gross/year.

Rotating shift Monday to Sunday (5 days a week): 09.00 to 18.00 or 10.00 to 19.00.

International environment.

Office in Barcelona city centre.


*Native English. 
*Provide experience in the customer care and management expertise to own software and Microsoft Office.
  • Área

    Atención al cliente

  • Categoría o nivel


  • Nº Vacantes


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