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Customer Service (English Speakers) Madrid


  • Madrid
  • Hace más de 100 días
  • 20 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

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Important Online company seeks candidates with a bilingual English level.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/11/2017

Funciones

If you like being in contact with wlients and speaks English bilingual, this is your job!


Descripción de la oferta

* Answer all the incoming Chats in less than 30 seconds and getting a good conversion rate.

 * 

Answer all the incoming Calls through video call tool.
 * 

Answer all the Mail requests assigned in less than 7 hours.
 * 

Being the public image of the company sending press reviews and documents, giving the most professional attitude when facing problems and transmitting client's feedback to improve the sales process.
 * 

Build confidence and "get the sale" by humanizing the purchase process. Customers feel more confident when talking to a "real agent" or might need assistance due to lack of knowledge of new technologies.
 * 

 

Keeps Team Leaders informed by submitting daily activity.


Perfil del candidato

* Enthusiasm, strong work ethic and a positive attitude.

 * Sales oriented. Results-driven attitude with a hunger for success.
 * Team work, fast decision making, multitasking and problem solving skills.
 * Capability to probe and understand client needs and interests quickly and be able to create proposals that meet those needs.
 * Ability to learn and assimilate information quickly and to deal with difficult customers and situations.
 * Attention to detail and stress management.
 * Friendly, patient, empathetic customer-oriented attitude


Oferta de empleo

* Salary: 15.000 euros/year
 * Timetable: 13.30h a 22.00h.
 * Location: Madrid
 * Temporary Contract: 6 months

Requisitos

*Nativo English
*Salario: 1400 euros/mes
*Contrato: 6 meses


Se ofrece

Beneficios Sociales
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    2

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