Customer Service for Dutch market Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 02/06/2021.

Funciones

Customer service for Dutch market with at least two years of experience in the rol

· Answering customer enquiries via email and telephone 
· Advising customers on selecting the right product for their needs
· Preparation and calculation of price quotations
· Preparation of virtual samples 
· Process and follow-up of (online) sales orders with customers
· Process and follow-up of purchase orders with suppliers
· Manage print proofs between suppliers and customers
· Send shipping information and assure on-time delivery
· Assuring customer satisfaction

Requisitos

· Native Dutch speaker (MUST HAVE)
· High level of English OR Spanish 
· Excellent verbal and written skills
· Previos experience in a customer service position
· Bachelor's Degree
· Proactive and responsible person with a passion for customer support

Se ofrece

· Immediate start and a fixed contract (after probation period)
· Working hours: Monday to Friday 09:00-18:00h 
· Dynamic and multicultural work environment.
· Competitive fixed salary + attractive commission scheme