Customer Service for Dutch market in Barcelona Barcelona

Funciones

Customer service for Dutch market with at least two years of experience in the rol


Descripción de la oferta

· Answering customer enquiries via email and telephone 

· Advising customers on selecting the right product for their needs

· Preparation and calculation of price quotations

· Preparation of virtual samples 

· Process and follow-up of (online) sales orders with customers

· Process and follow-up of purchase orders with suppliers

· Manage print proofs between suppliers and customers

· Send shipping information and assure on-time delivery

· Assuring customer satisfaction


Perfil del candidato

· Native Dutch speaker (MUST HAVE)

· High level of English OR Spanish 

· Excellent verbal and written skills

· Previos experience in a customer service position

· Bachelor's Degree

· Proactive and responsible person with a passion for customer support


Oferta de empleo

· Immediate start and a fixed contract (after probation period)

· Working hours: Monday to Friday 09:00-18:00h 

· Dynamic and multicultural work environment.

· Competitive fixed salary + attractive commission scheme

Requisitos

Native Dutch speaker (REQUIRED)

High level of English OR Spanish 

Excellent verbal and written skills

Previos experience in a customer service position

Área - Puesto

Atención al cliente - Técnico de Atención al Cliente

Categoría o nivel

Técnico

Nº Vacantes

1