Customer service (German Speakers) Pozuelo de Alarcón (Madrid)


  • Pozuelo de Alarcón (Madrid)
  • Hace 2 horas
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Important multinational Company seeks 2 Business Development Representatives, German Bilingual.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 07/05/2018

Funciones

If you speak German and English, and like being in contact with clients, this is your job!

 * Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 * Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * Take full responsibility for the premium/eligibility administration
 * Handle eligibility requests from Customer Services
 * Keep records and filing up to date.
 * Implement contracts in case of new clients
 * Manage your work, taking into account the applicable procedures and agreements
 * Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
 * Commit yourself to high-quality administration and fast transactions

Requisitos

 * German and English Speakers: bilingual level in both.
 * Experience in Telemarketing and Lead Generation
 * Experience in back office tasks.

Se ofrece

*Permanent Contract
*Location: Pozuelo de Alarcón, Madrid.
*Salario:16.500 euros/year + Social Benefits + Transport
*Timetable: M-F (8.45-15.45H)
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    3

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