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CUSTOMER SERVICE (GERMAN) Madrid


  • Madrid
  • Hace más de 100 días
  • 8 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

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Important multinational Company seeks 2 Business Development Representatives, German Bilingual, with experience in Lead Generation and Telemarketing.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 02/10/2017

Funciones

If you speak German and English, and like being in contact with clients, this is your job!


Descripción de la oferta

* Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 * Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * Take full responsibility for the premium/eligibility administration
 * Handle eligibility requests from Customer Services
 * Keep records and filing up to date.
 * Implement contracts in case of new clients
 * Manage your work, taking into account the applicable procedures and agreements
 * Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
 * Commit yourself to high-quality administration and fast transactions


Perfil del candidato

* German and English Speakers: bilingual level in both.
 * Experience in Telemarketing and Lead Generation
 * Experience in back office tasks.


Oferta de empleo

* Permanent Contract
 * Location: Madrid
 * Salario:18.000 euros/year + Social Benefits

Requisitos

*Active language knowledge of minimum German and English: bilingual level in both.
*Experience in call center services.
*Experience in back office tasks.

Se ofrece

Beneficios Sociales
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    3

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