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Customer Service. German/Dutch/Arabic/Russian or Greek Speaker Pozuelo de Alarcón (Madrid)


  • Pozuelo de Alarcón (Madrid)
  • Inscripción cerrada
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Page Personnel

Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well-being and sense of security. We are a young and dynamic company that is constantly evolving to keep alive the highest concept of wellness and provide our customers the best service.

At Cigna we have the best people; we give the best of ourselves and put passion in everything we do with a strong customer focus.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 07/02/2020

Funciones

International Insurance Company.
 * Processes GOPS and takes ownership of cases as required.
 * Works on sensitive/escalated cases as required. 
 * Follows established departmental policies and procedures to process & triage GOPs. 
 * Liaises with hospitals in case additional info is needed.
 * Negotiates discounts with providers. 
 * Steers member to alternative providers.
 * Liaises and ensures efficient coordinatio with the medical/case management teams.
 * Works independently and effectively communicate to internal and external customers by telephone and email.
 * Maintains accurate workflow and process documents.

Requisitos

Bilingual German + English
OR
Bilingual Greek + English
OR
Bilingual Russian + English
OR
Bilingual Arabic+ English
OR
Bilingual Japanese + English
AND
Customer Service and Call Center Experience.

Se ofrece

- Schedule:You can choose afternoon or morning schedule.
- Perm Contract, indefinido.
- Salary: The salary depens on the language anthe schedule, from €16.500 to 18.500 per anum + 7% commission + medical insurance + bus.
- Localication: Pozuelo de Alarcón.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    5

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