Customer Service ( Italian & French is a plus) Madrid (Madrid)


  • Madrid (Madrid)
  • Hace 12 horas
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Importante empresa sector Internet selecciona Customer Service con nivel alto de Italiano e Inglés
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 11/07/2018

Funciones

 * Create relationships with sellers based on a passion to deliver a best-in-class service and a connection to the business of sports, music and entertainment. 
 * Support customers on all transactional issue through email, chat and phone, while leading the business in the highest quality of customer service.
 * Understand the systems used to support sellers (Business Objects, Internal/external tools, etc.)
 * Must be able to learn and adjust to situations quickly while working under pressure
 * Able to identify problems before they come large scale issues
 * Exceed team metrics on a daily basis.
 * Provide rapid assistance to our customers while still maintaining the quality that StubHub expects.
 * Effectively uses all available technology tools and resources to resolve customer inquiries.
 * Develop and maintain knowledge of StubHub organizations and their functions in order to solve problems for customers or escalate issues to the appropriate department(s)/group(s)
 * Develop and maintain a detailed knowledge of StubHub's products and services.

Requisitos

 * Fluency in English, Italian and Spanish
 * 1-2 year's experience in Customer Service, sales or similar is required.
 * Excellent oral and written communication skills.
 * Proficient in Microsoft programs.
 * Maintain professional relationships with coworkers at all times.
 * Comfortable to work in multi-cultural setting environment.
 * Bachelor's Degree or Equivalent

Se ofrece

- Salario: 18.000€ en 12 pagas ( 1.500€/ mes )
- Contrato: Temporal hasta Diciembre
- Jornada: Miércoles a Domingo de 9 a 18.00
- Barrio Salamanca
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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