Customer Service ( Italian, French or Portuguese) Pozuelo de Alarcón (Madrid)


  • Pozuelo de Alarcón (Madrid)
  • Hace 23 horas
  • 12 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Inscribirme en esta oferta

Comparte:

Empresa

Page Personnel

If you speak native Italian, French or Portuguese and like being in contact with clients, this is your job!
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 19/12/2018

Funciones

Administration process
 * Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 * Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * Take full responsibility for the premium/eligibility administration
 * Handle eligibility requests from Customer Services
 * Keep records and filing up to date.
 * Implement contracts in case of new clients
 * Manage your work, taking into account the applicable procedures and agreements
 * Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
 * Commit yourself to high-quality administration and fast transactions

Communication process
 * Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
 * Respond to questions in a qualitative way.
 * Manage all communications (letter, fax, e-mail) to clients and insurers.
 * Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...)

Requisitos

- Native Italian, French or Portuguese + highEnglish
- Level experience in call center services
- Experience in back office tasks.

Se ofrece

Location: Pozuelo de Alarcon Permanent Contract From Monday to Friday: 8 - 17.00H
Salary: 18.000 euros/year + Variable + Social Benefits + Transport
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Más ofertas para ti

Customer Service (C) - English, French and Portuguese Speaker

Page Personnel

Pozuelo de Alarcón - Madrid España

Hace 23 horas

Inscríbete
Customer service German, Dutch or Danish speaker

Page Personnel

Madrid España

Hace 23 horas

Inscríbete
Customer Service (C) - French, English and Spanish Speaker

Page Personnel

Pozuelo de Alarcón - Madrid España

Hace 23 horas

Inscríbete
Customer Service SWEDICH, FINNISH or NORWEGIAN speaker

Page Personnel

Madrid España

Hace 23 horas

Inscríbete
Customer Service - German, Arabic or Dutch Speaker (h/m)

Page Personnel

Pozuelo de Alarcón - Madrid España

Hace 23 horas

Inscríbete
Customer Service Alemán

Page Personnel

Pozuelo de Alarcón - Madrid España

Hace 23 horas

Inscríbete
Customer Service - English C2

Page Personnel

Madrid España

Hace 15 horas

Inscríbete



Inscribirme en esta oferta
Inscribirme en esta oferta

Para crear una alerta debes iniciar sesión o regístrate