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Customer Service. Italian+English Speaker Pozuelo de Alarcón (Madrid)


  • Pozuelo de Alarcón (Madrid)
  • Inscripción cerrada
  • 4 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Page Personnel

International Insurance Company.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 14/10/2019

Funciones

If you speak English and Italian and like being in contact with clients, this is your job!
 * Administration process
- Coordinate and ensure a correct administrative follow-up of the assigned contracts/clients.
- Take full responsibility for the premium administration
- Keep records and filing up to date.
- Implement contracts in case of new clients
- Handle and process non-medical claims.
- Manage your work, taking into account the applicable procedures and agreements
- Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
- Commit yourself to high-quality administration and fast transactions
 * Communication process
- Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
- Respond to questions in a qualitative way.
- Manage all communications (letter, fax, e-mail) to clients and insurers.
- Think about and contribute to using the most efficient communication channels (phone, e-mail, letter).
 * Relations to other positions
- Assist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses, Statistics)
- Provide all necessary information to the involved parties: clients, insurers, the International Customer Services, Finance and Accounting Marketing and Communication.
- Contribute to maintaining a co-operative and friendly working environment.
- Inform the Operations Manager on problems and inefficiencies.

Requisitos

Education Level:
- Bachelor or similar by experience: Translation and Interpreting or Foreign Languages studies
Specific Knowledge:
- Active knowledge of English.
- Good knowledge of Italian

Se ofrece

- Perm Contract
- Salary: €16.000/16.000per anum + 7% commission + medical insurance + bus
- Localication: Pozuelo de Alarcón.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    4

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