Customer Service. Italian/Polis/Chinese + English Speaker Pozuelo de Alarcón (Madrid)

Descripción de la oferta

Duración de la oferta: hasta el 27/03/2020.

Funciones

 * Works on sensitive/escalated cases as required. 
 * Follows established departmental policies and procedures to process & triage GOPs. 
 * Telephone Customer Service.
 * Steers member to alternative providers.
 * Liaises and ensures efficient coordinatio with the medical/case management teams.
 * Works independently and effectively communicate to internal and external customers by telephone and email.
 * Maintains accurate workflow and process documents.

Requisitos

Bilingual Polish + English
OR
Bilingual Chinese + English
OR
Bilingual Italian + English
AND
Customer Service and Call Center Experience.

Se ofrece

- Schedule: From 12.am to 20.pm
- Perm Contract, indefinido.
- Salary: The salary depens on the language and the schedule, from €17.000 to 17.500 per anum + 7% commission + medical insurance + bus
- Localication: Pozuelo de Alarcón.