Customer service Japanese speaker Madrid

Descripción de la oferta

Duración de la oferta: hasta el 20/02/2019.

Funciones

Important company is looking for Japanese + English speakers in Madrid.


Descripción de la oferta

* 

Administration process.
 * 

Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 * 

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 * 

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 * 

Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 * 

Take full responsibility for the premium/eligibility administration
 * 

Handle eligibility requests from Customer Services
 * 

Keep records and filing up to date.
 * 

Manage all communications (letter, fax, e-mail) to clients and insurers.

 
 * 

Assist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses, statistics,...).


Perfil del candidato

* Native Japanese speaker.
 * English speaker.
 * Experience in customer service.


Oferta de empleo

*Salary. 16.000 + plus 150€/month
*Schedule. 6:00 - 14:00 (one week per month, night Schedule)
*Contract. temporary + incorporation.

Requisitos

*Salary. 16.000 + plus 150€/month
*Schedule. 6:00 - 14:00 (one week per month, night Schedule)
*Contract. temporary + incorporation.

Se ofrece

bonus