Customer Service. Native French & English Madrid (Madrid)


  • Madrid (Madrid)
  • Hace 7 horas (Actualizada)
  • 2 inscritos

Jornada Completa - Contrato Fijo discontinuo - Retribución sin especificar - No se requiere experiencia

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International company. Digital commerce solutions is looking for a Customer Service Representative.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 09/10/2019

Funciones

 · Create relationships with sellers based on a passion to deliver a best-in-class service and a connection to the business of sports, music and entertainment.
 · Support customers on all transactional issue through email, chat and phone, while leading the business in the highest quality of customer service.
 · Understand the systems used to support sellers (Business Objects, Internal/external tools, etc.)
 · Exceed team metrics on a daily basis.
 · Provide rapid assistance to our customers while still maintaining the quality that StubHub expects.
 · Effectively uses all available technology tools and resources to resolve customer inquiries.
 · Develop and maintain knowledge of StubHub organizations and their functions in order to solve problems for customers or escalate issues to the appropriate department(s)/group(s)
 · Develop and maintain a detailed knowledge of StubHub's products and services.

Requisitos

· 1-2 year's experience in Customer Service, sales or similar is required.
· NATIVE French + HIGH English and Spanish Speaker.

Se ofrece

Salary: 18.000€ per anum
City Center. Madrid
Maternity Leave
From Monday to Friday, from 9:00H to 18:00H
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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