Customer Service (Portuguese Speaker + High English Level) Madrid
- Madrid
- Inscripción cerrada
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No se requiere experiencia
Retribución sin especificar
Atención al cliente
Técnico
5
3
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 28/02/2018.
If you speak NATIVE PORTUGUESE and like being in contact with clients, this is your job! Descripción de la oferta Administration process * Determining requirements; answering inquiries; resolving problems; fulfilling requests. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. * Fulfills requests by clarifying desired information; completing transactions; forwarding requests. * Coordinate and ensure a correct administrative follow-up of the clients and contracts. * Take full responsibility for the premium/eligibility administration * Handle eligibility requests from Customer Services * Keep records and filing up to date. * Implement contracts in case of new clients * Manage your work, taking into account the applicable procedures and agreements * Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes. * Commit yourself to high-quality administration and fast transactions Communication process * Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims. * Respond to questions in a qualitative way. * Manage all communications (letter, fax, e-mail) to clients and insurers. * Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...) Perfil del candidato * Native Portuguese + high English Level * Experience in call center services. * Experience in back office tasks. Oferta de empleo * Permanent Contract * Salary: 15.000 euros/year + Social Benefits * Location: Pozuelo de Alarcon, Madrid
Permanent Contract Salary: 15.000 euros/year + Social Benefits Location: Pozuelo de Alarcon, Madrid
Importante Empresa multinacional americana, del sector seguros sanitarios y con presencial en 30 países, necesita incrementar su departamento de atención al cliente.
Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.
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