Customer Service Representative - French, German or Dutch Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 06/12/2018.

Funciones

Fashion Brand company located in Barcelona is looking for French, German or Dutch Customer service representatives.
 * Receive incoming telephone calls from new and existing customers.
 * Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery.
 * Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales.

Requisitos

 * Confident and enthusiastic.
 * Native level of German, Dutch or French.
 * Fluency in English or Spanish
 * First class written, verbal and interpersonal skills.
 * Data accuracy.
 * Attention to detail.
 * Ability to gain immediate credibility and trust.
 * Exceptional communication skills.
 * PC and system literate.

Se ofrece

 * Full-time and par-time position, 39, 20, 25 or 30 hours/week, from Monday to Friday.
 * Salary. 18.000€ gross/year for full-time.
 * Individual career paths to grow within the project.
 * Engage in an excellent work environment and team building activities.
 * Dynamic and international environment.
 * Place. Barcelona