Customer Service Representative Nordics (w/m) Barcelona


  • Barcelona
  • Hace 13 horas (Actualizada)
  • 0 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

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Shared Service Centre in Cornellà.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 12/06/2019

Funciones

We are looking a Customer Service Representative Nordics for a Shared Service Centre in Cornellà to cover a 6 months temporary position.


Description

* Process incoming customer requests and orders.
 * Checking the orders against the customer and purchase order agreements.
 * Responding to customer product inquiries and issues in a timely manner.
 * Instructing and liaising with the warehouses, plants and forwarders to prepare and arrange the execution of the shipment of the goods.
 * Creating and monitoring outbound activities in order to complete the order.
 * Invoicing timely and accurately.
 * Handling the complaints and returning shipments.
 * Supporting and interfacing the Sales Representatives.
 * Maintaining, updating and filing the customer documents, record and internal documents.
 * Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
 * Perform other duties as assigned.


Profile

* Native in Swedish, Finnish or Norwegian and fluent in English with excellent communication skills. Any additional Nordic Language would be an asset.
 * Minimum 2 years of experience Customer Service positions within a similar industry.
 * Business studies would be an asset but not essential.
 * Experience in MS Office tools and ERP, SAP and Salesforce.com experience is an asset.
 * Customer service-oriented attitude, multitasking ability and team player.
 * Ability to work in a fast paced environment with complex business scenarios.
 * Attention to details and result oriented skills.


Job Offer

Oportunidades de carrera y desarrollo profesional

Requisitos

Customer Service Representative Nordics (w/m)
  • Área

    Compras, logística y transporte

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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