Customer Service Representative with German (w/m) Cornellà de Llobregat (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 07/01/2020.

Funciones

German speaking Customer Service Professional! For our client we are looking for a Customer Service professional in order to work their international operations in Barcelona.
 * Processing incoming customer request and orders.
 * Checking the orders against the customer and purchase order agreements.
 * Responding to customer product inquiries and issues in a timely manner.
 * Instructing and liaising with the warehouses, plants and forwarders to prepare and arrange the execution of the shipment of the goods.
 * Creating and monitoring outbound activities in order to complete the order.
 * Invoicing timely and accurately.
 * Handling the complaints and returning shipments.
 * Supporting and interfacing the Sales Representatives.
 * Maintaining, updating and filling the customer documents, record and internal documents.
 * Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
 * Perform other duties as assigned.

Requisitos

 * Bachelor Degree in Business Administration, Marketing, Economics or related fields in preferred.
 * Fluent in German and English with excellent communication skills.
 * 2 years of Customer Service experience is required.
 * Experience in MS Office tools and ERP,
 * SAP and Salesforce.com experience is an asset
 * Customer Service-oriented attitude.
 * Multitasking ability and team player.
 * Ability to work in a fast paced environment with complex business scenarios.
 * Detail and result oriented skills.

Se ofrece

Oportunidades de carrera y desarrollo profesional