Customer Service Representative with high level of French Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 5 horas (Actualizada)
  • 4 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 2 años de experiencia

Inscribirme en esta oferta

Comparte:

Empresa

Talent Search People

We are looking for an experienced Customer Service Representative to join our multinational office in Barcelona area. www.talentsearchpeople.com
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 11/03/2020

Funciones

We are looking for an experienced Customer Service Representative. Our aim is to look for a CS professional fluent in English and native in French, who will take care of developing and maintaining long-term relationship with our clients by providing a remarkable customer experience in the B2B environment.
You will be:
- Processing orders, forms, applications, modifications and as well as other requests from the client's side.
- Creating positive, empathetic and open communication with the customers via various channels, responding in a timely manner and always striving to identify their needs to achieve high level of customer satisfaction.
- Serving as a point of first contact between clients and the internal departments.
- Proactively and rapidly investigating and resolving any issues and enquiries related to orders, transportation or invoicing.
- Interfering with other teams such as Logistics or Supply Chain to provide the best service and help us grow.
- Maintaining all customer documentation updated in order to keep transparency.

Requisitos

- You have Bachelor's degree or equivalent (preferably business related field).
- You have a C2 level in French and an intermediate level in English.
- You have proven track of more than 2 year of Customer Service experience.
- You have strong communication and language skills.
- You have good knowledge of MS Office tools. 
- You have an hands-on approach to provide rapid solutions and critical thinking.
- You have the ability to prioritize and adapt to unexpected changes.
- You are a quick learner and multitasker in a fast-paced environment
- You have strong focus on driving positive results.
- You have passion for people and customer happiness.
- You have high attention to detail.
- Experiences with SAP system is a big asset.

Se ofrece

- Full time job. Monday to Friday
- Stable position
- Competitive salary
- Extensive training
- Life and medical insurance and other attractive social offers.

Etiquetas

  • sap
  • english
  • french
  • communication
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Más ofertas para ti

Customer Service with a Native level of French

Fashion Industry

Barcelona España

Hace más de 100 días

Inscríbete
Customer Service Agent with Native Level of French

Talent Search People

Barcelona España

Hace 5 horas

Inscríbete
Customer Service with a Native level of French and Italian

Fashion Industry

Barcelona España

Hace más de 100 días

Inscríbete
Customer Service Specialist with Excellent Level of French, English and Spanish

Talent Search People

Tordera - Barcelona España

Hace 5 horas

Inscríbete
Customer Service Agent with Native Level of German

Talent Search People

Barcelona España

Hace 5 horas

Inscríbete
Customer Success & Operations with native German and high level of Dutch

Talent Search People

Barcelona España

Hace 29 horas

Inscríbete
Customer Service Representative DACH

Page Personnel

Cornellà de Llobregat - Barcelona España

Hace 19 horas

Inscríbete
Customer Service Representative Finnish (maternity leave)

Page Personnel

Barcelona España

Hace 5 horas

Inscríbete
Customer Service Exportación

Talent Search People

L´Hospitalet de Llobregat - Barcelona España

Hace 5 horas

Inscríbete



Inscribirme en esta oferta
Inscribirme en esta oferta

Para crear una alerta debes iniciar sesión o regístrate