Customer Service + SAP Madrid

Descripción de la oferta

Duración de la oferta: hasta el 18/10/2018.

Funciones

If you speak Spanish and English, have a good level in SAP and like being in contact with clients, this is your job!


Descripción de la oferta

* ProvideProvide effectiveeffective, proactiveproactive andand professionalprofessional ServiceService toto assignassign directdirect andand VIPVIP customerscustomers andand othersothers.

 

 

 * ManageManage customers'customers' ordersorders, enquiriesenquiries andand supportingsupporting activitiesactivities byby telephonetelephone, emailemail, SAPSAP andand otherother mediumsmediums.

 

 

 * WorkWork withinwithin thethe largerlarger CustomerCustomer ServiceService teamteam toto supportsupport colleaguescolleagues locallylocally andand internationallyinternationally wherewhere neededneeded.

 

 

 * ThroughThrough excellentexcellent knowledgeknowledge ofof SAPSAP andand withwith a highhigh customercustomer focusfocus, identifyidentify andand resolveresolve issuesissues proactivelyproactively andand helphelp thethe customerscustomers andand colleaguescolleagues toto efficientlyefficiently managemanage requirementsrequirements.

 

 

 * ApplyApply DanfossDanfoss processesprocesses andand proceduresprocedures inin dailydaily workwork, be openopen toto newnew waysways ofof workingworking yetyet remainremain flexible toto ensureensure customercustomer remainsremains as thethe focusfocus.

 

 

 * HandlingHandling ofof allall LogisticsLogistics requestrequest withwith global productionproduction sitessites.

 

 

 * CloseClose contactcontact withwith Sales andand TechnicalTechnical supportsupport.


Perfil del candidato

* HighHigh EnglishEnglish andand SpanishSpanish level

level 

 

 * SAP SAPexperience experiencein inSales / Customer CustomerService Serviceenvironment environmentand andothers othersCRM CRMsystems.systems

 

 

 * You Youare fast fastin inunderstanding understandingcustomer customerquestion questionand andrespond respondtime.

 

 

 * You Youhave havea clear clearunderstanding understandingof ofquality qualityexpectations expectationsfor forthe thedifferent differentcustomers customersand andprojects.projects

 

 

 * You Youimprove improvethe thequality qualityof ofyour yourwork workon ona daily dailybasis basisby bylearning learningand andimplementing implementingnew newskills skillswith withhelp helpfrom fromthe theTeam TeamLeader Leaderand andthe theBusiness BusinessExcellence.Excellence

 

 

 * You Youare responsible,responsible actively activelyinvolved involvedand andtake takethe theownership ownershipin inproblem problemsolving.solving

 

 

 * You Youhave havea good goodinterpersonal skills.skills

 

 

 * You Youcommunicate communicateeffectively,effectively both bothoral and andwritten.written

 

 

 * You Youare flexible and andwelcome welcomechange changeand andimprovements.improvements

 

 

 * Used Usedto towork workunder underpressure.pressure


Oferta de empleo

* Salary: 23.000 euros/ year + Parking + Lunch + Life Insurance
 * Contract: one year
 * Location: Alcobendas, Madrid
 * Timetable:37,5 h/week (8:30 - 17:00h)

Requisitos

*Salary: 23.000 euros/ year + Parking + Lunch + Life Insurance
*Contract: one year
*Location: Alcobendas, Madrid
*Timetable:37,5 h/week (8:30 - 17:00)