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Customer Service Specialist w/ Native level of Dutch or Flemish Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 10 días
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 16/02/2018

Funciones

Do you always dream about an international experience? Are you a customer-oriented person and do you have good communication skills? Are you a problem-solver and do you want to work in an international environment? And do you have a native level of Dutch or Flemish? Have a look!

Our client is an important company providing service- and assisting to customers when they have difficulties with their payments. They are known for being quick, addequad and professional in their response. From their office in the center of Barcelona they would like to expand their team.

For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction.  
 
As a Customer Service Specialist, your responsibilities include:
- Answering questions over the phone or by e-mail regarding credit cards (B2C).
- Giving advice and providing your customers with solutions and if needed send them through to the right solution center.
- Maintaining a good relationship with your customers
- Making sure that the all the questions and incidents are solved and documented

Requisitos

Key Languages:
- Native level of Dutch or Flemish
- Good level of English 

Core Skills/Experience:
- Good communication skills and a team player
- A positive attitude and enthusiasm
- Natural problem-solver 
- Motivation to contribute to customer satisfaction and their success

Se ofrece

What’s on Offer:
- Fixed salary plus bonus
- Paid training
- A pleasant and friendly work environment without strong hierarchical culture
- An open working atmosphere in which they listen to the ideas and suggestions of their employees
- Easily accessible office in the city center of Barcelona
- Benefits package for the gym, childcare, transport, gourmet card and health insurance
- Free Spanish language classes
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    18

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