Customer Service Specialist w/ Native Level of French Portugal

  • Porto
  • Hace 4 horas
  • 6 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Experiencia de 1 año

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Descripción de la oferta

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Are you a French native speaker with good organizational skills and have you ever worked with the French market? Are you eager to work in a dynamic, international company based in the vibrant city of Porto? Great, keep on reading - we have a great job opportunity for you!
Our client is the industrial gas company leader and is based in Porto.

Location: Porto

Key Languages:

- Native Level of French
- Advanced Level of English

Main responsibilities:

As a Customer Service Specialist, your responsibilities include:

- Maintaining customer records by updating their account information
- Resolving problems by clarifying the customer's complaint and selecting the best solution to solve the problem
- Maintaining financial accounts by processing customer adjustments
- Preparing reports by collecting and analyzing customer information
- Completing other tasks as required


Core skills/ Experience:

- Previous experience in accounting, billing, customer service or similar is regarded
- Previous experience with the French Market is regarded
- Proficient in Excel
- Ability to maintain a high level of accuracy and productivity/activity
- Good administrative skills and easy adapter
- Ability to communicate effectively and professionally in local Dutch and English (written and spoken)
- Strong customer-orientation
- Knowledge in SAP is a plus

Se ofrece

What's on offer:

- Stable contract
- Competitive salary + bonus
- A complete and thorough training program
- Possibility to grow in an international company
- Insurance after 12 months contract
- Relocation package included

What will you learn?

- To develop your knowledge in the customer service sector
- To improve your communication skills by working in a team
- To work in an international environment
- To grow within a renowned company
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