Customer Service Specialist w/ Native level Spanish Portugal

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you a Spanish native speaker with good organizational skills and have you already worked for the Spanish Market? Are you eager to work in a dynamic, international company based in the vibrant city of Porto? Great, keep on reading - we have a great job opportunity for you!
Our client is the industrial gas company leader and is based in Porto.

Location: Porto

Key Languages:

- Native Level of Spanish
- Advanced Level of English


Main responsibilities:

As a Customer Service Specialist, your responsibilities include:

- Maintaining customer records by updating their account information
- Resolving problems by clarifying the customer's complaint and selecting the best solution to solve the problem
- Maintaining financial accounts by processing customer adjustments
- Preparing reports by collecting and analyzing customer information
- Completing other tasks as required

Requisitos

Core skills/ Experience:

- Ability to maintain a high level of accuracy and productivity/activity
- Previous experience in the Customer Service area and preferably with the Spanish Market 
- Proficient in Excel
- Ability to communicate effectively and professionally in local Spanish and English (written and spoken)
- Strong customer-orientation.

Se ofrece

What's on offer:

- Stable contract
- Competitive salary + bonus
- A complete and thorough training program
- Possibility to grow in an international company
- Insurance after 12 months contract
- Relocation package included 


What will you learn?

- To develop your knowledge in the customer service sector
- To improve your communication skills by working in a team
- To work in an international environment
- To grow within a renowned company