Customer Service Specialist with an Excellent level of German+English +Spanish Tordera (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 25/05/2018.

Funciones

We are looking for a Customer Service Specialist with an Excellent level of German, English and Spanish.

You will be responsible for:

-Organising work and supervising over subordinate units of Contact Centre
-Caring for the quality of the job, and timely implementation of the objectives
-Competency development and support of subordinates
-Entering solutions to improve the processes and work of the team
-Preparing reports on the effects of work
-Current cooperation with team of Contact Centre and with other departments of the company

Requisitos

We are looking for candidates with the following experience and skills:

-Experience as a customer service specialist in a call centre required
-Excellent level of German and English and advanced level of Spanish is a must
-Leadership and organisational skills
-Experience in managing a team would be a plus
-Focus on the purpose and consequence in action
-Creativity and the desire to create and deploy new solutions
-Independence and responsibility for assigned tasks
-Focus on working with people and building partnerships
-Very good knowledge of MS Office (particularly MS Excel)

Se ofrece

-Competitive salary
-Permanent contract
-Career opportunities
-Attractive Social Benefits package
-Transfer to the office in Tordera from the city centre of Barcelona

Etiquetas

• administrativo
• customer service