Customer Service with a Native level of French and Italian Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Function
- Track, follow-up and resolve customer's outstanding issues effectively;
- Take full responsibility and ownership for end to end case resolution;
- Provide excellent customer service through telephone, e-mail, chat and all relevant media in timely and accurate manner;
- Adhere to company policy, process and procedure;
- Develop and maintain in-depth product knowledge;

Requisitos

- Minimum 1 year experience in providing a high level of customer service;
- Native level of French and Italian
- High level of English
- Excellent interpersonal and communication skills - written and verbal;
- Excellent telephone manner with the ability to build relationship with customer and understand customer perspective;

Se ofrece

We offer:
- Permanent contact
- International working environment
- Young and dynamic team
- Ticket Restaurant
- Health Insurance
- Life Insurance