Customer Service with a Native level of French Barcelona (Barcelona)

  • Ref: 2375950
  • Fashion Industry

  • Barcelona (Barcelona)
  • Hace más de 100 días
  • 10 inscritos

Jornada sin especificar - Contrato Indefinido - 18.000€ Brutos/anuales - No se requiere experiencia

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Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Function
- Track, follow-up and resolve customer's outstanding issues effectively;
- Take full responsibility and ownership for end to end case resolution;
- Provide excellent customer service through telephone, e-mail, chat and all relevant media in timely and accurate manner;
- Adhere to company policy, process and procedure;
- Develop and maintain in-depth product knowledge;

Requisitos

- Minimum 1 year experience in providing a high level of customer service;
- Native level of French and English at a fluent level;
- Excellent interpersonal and communication skills - written and verbal;
- Excellent telephone manner with the ability to build relationship with customer and understand customer perspective;

Se ofrece

We offer:
- Permanent contact
- 8 hours shifts. Working Monday to Sunday with 2 free days during the week.
- International working environment
- 3 weeks training will be provided.
- Young and dynamic team.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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