Customer service with english 08413/10 Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 20/02/2020.

Funciones

Are you looking for a new professional project within an international work environment in sunny Barcelona? If you are a customer service passionate, we are willing to meet you!

We are currently hiring Customer Service Agents with English to start working beginning march. 

As a customer service for a streaming platform your main responsibilities will be: 

- Customer Experience Advocates will assist customers through phone and/or chat about account management, billing issues, content and basic site and application navigation. 
- Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and networks settings. 
- Give accurate and real-time responses to client inquires. 

The company is well communicated with the city center. You will work in accessible facilities (Poble Nou area); you can get there by public transport.

We offer a full-time permanent position (project-based contract) to work 39h/week from Monday to Sunday. Different shift available from Monday to Sunday from 8am to 12am (rotating shifts).

We offer:

-	STARTING DATE: March 10th
-	SALARY: 20.500€ gross/year.
-	Direct hire. 
-	Project-based contract.
-	Team building activities
-	After work activities with colleagues from all around the world.
-	Dynamic business casual work environment

If you are a motivated individual, willing to start a new challenging project, and with high communication, this is your opportunity!

Requisitos

Se requiere FP Grado Superior y Al menos 2 años de experiencia

- Experience using Windows Operating Systems
- A positive and can-do attitude
- Communicate effectively and professionally with others
- High school diploma, plus one or more years of experience in customer service or technical support
- Mother tongue English
- Be able to multi-task and have strong interpersonal skills.

Se ofrece

- Customer Experience Advocates will assist customers through phone and/or chat about account management, billing issues, content and basic site and application navigation. 
- Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and networks settings. 
- Give accurate and real-time responses to client inquires.