La oferta ya no está activa. Echa un vistazo a estas ofertas similares:

Teleoperador/a recepció de trucades - Barcelona

ADECCO

(Barcelona) España

Hace 11 horas

Inscríbete
Administrativo/a dpto Customer Service

MANPOWER

Montmeló (Barcelona) España

Hace 18 horas

Inscríbete
Customer Service con Inglés - Baja maternal

ADECCO

(Barcelona) España

Hace 18 horas

Inscríbete
Tramitador De Siniestros Autos Cicos

GRUPO CRIT

(Barcelona) España

Hace 18 horas

Inscríbete
Customer Service Export con Italiano - zona Vallès.

Page Personnel

(Barcelona) España

Hace 18 horas

Inscríbete
Atención al Público - Gestión Clientes

Grupo Empresarial GESTECNOLOGIC (Gestión y tecnología)

Barcelona (Barcelona) España

Hace 18 horas

Inscríbete
Content Executive with native English (3 Month FTC)

Page Personnel

(Barcelona) España

Hace 18 horas

Inscríbete
Administrativo/a atención al cliente con inglés

ADECCO

(Barcelona) España

Hace 18 horas

Inscríbete
Buscamos personas comunicativas

EMPRESA DE COMERCIO Y SERVICIOS.

Barcelona (Barcelona) España

Hace 18 horas

Inscríbete

Customer Service with Native level of French (Evening and night shifts) Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 56 días
  • 28 inscritos

Jornada sin especificar - Contrato Indefinido - Retribución sin especificar - Al menos 1 año de experiencia

Cerrada Inscripción

Comparte:

Empresa

Talent Search People

Our client is the largest online distributor of flights in the world (measured in terms of sales) and one of Europe's largest e-commerce businesses. The company offers the best deals on regularly-scheduled flights, charters, low-cost airlines, hotels, cruises, car rentals, vacation packages, travel insurance and stays of varying length to more than 16 million customers all over the world.
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Function
- Track, follow-up and resolve customer's outstanding issues effectively;
- Take full responsibility and ownership for end to end case resolution;
- Provide excellent customer service through telephone, e-mail, chat and all relevant media in timely and accurate manner;
- Adhere to company policy, process and procedure;
- Develop and maintain in-depth product knowledge;
- Gather information, research/resolve enquiries and maintain accurate logs;
- Liaise with Customer Care team, management and customer to improve customer satisfaction;
- Escalate issues identified to provide long term solutions and minimize repeat issues for Customers;
- Participate constructively in initiatives to increase customer satisfaction as required.

Requisitos

- Minimum 1 year experience in providing a high level of customer service;
- Native level of French and second European language at fluent level;
- High level of experience and success in dealing with and resolving customer issues;
- Excellent interpersonal and communication skills - written and verbal;
- Excellent telephone manner with the ability to build relationship with customer and understand customer perspective;
- High level of computer literacy with the ability to use internal systems to fully investigate and record information;
- Experience in analyzing information and data to identify facts and root cause of issue;
- Ability to work in partnership and across functions to find solutions;
- Professional and business orientated;
- Able to provide win-win solutions and take a bigger picture view.
- Able to work on evening and night shift

Se ofrece

We offer:
- 6+Permanent contact
- Competitive salary. Fixed Salary + Performance Bonus.
- Flexible hours. 8 hours shifts. Working Monday to Sunday with 2 free days during the week.
- International working environment
- 3 weeks training will be provided.
- Young and dynamic team.
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Cerrada Inscripción
  • ¿Te avisamos?

    Crea tu alerta personalizada para recibir las últimas ofertas publicadas acordes con tu perfil.

  • ¡No te olvides!

    Recuerda actualizar tu CV antes de inscribirte en una oferta.



Inscribirme en esta oferta
Cerrada Inscripción

Para crear una alerta debes iniciar sesión o regístrate